GUEST AUTHOR Archives | Page 10 of 15 |

Managing the Bandwidth Surge

By John Ulm – Normally, day-time usage is much lower than peak evening hours, but that changed dramatically for the upstream. It hits its peak late morning and then stays there until almost midnight.

By Bill McFarland – Like other industries, carriers saw significant financial impact. New technologies can help in at least two areas: the costs of customer support and additional revenue from new services.

Protecting Our Network Heroes

Jim Walsh – The current pandemic will eventually be in our rearview mirror, but the consensus is that life will not revert to exactly what we previously knew. Working from home will continue at least part time for many employees based on statements from many major corporations.

“Contactless” Customer Service

By Bill O’Donnell – We were fortunate when we got hit with what we did, and with the marketing tactics we employed, that we were able to actually deal with it because we started the quarter in the 55% range of self-installation. We were at about 70% when everything changed and we’re over 90% now for self-installation

The Explosion of Telehealth has IT Infrastructure Playing Catch Up

By Theresa Dudley – A successful telehealth infrastructure also needs to be flexible and scalable enough to handle Internet of Things (IoT) integrations, wearables and increasing numbers of providers and patients using their personal devices to access telehealth.

The Near Future of Latency

By CableLabs — One of the first efforts CableLabs engaged in was to address what is known as “buffer bloat,” increased latency caused by large packet buffers in cable equipment. This was initially addressed by providing controls to manage the size of the packet buffers, allowing a reduction in latency.

IoT to Improve Emergency Services

By Chuck Chapman – There are several emerging technologies that will improve emergency management in cities and municipalities. These emerging technologies will better their service to their constituents and personnel through the deployment of Smart City solutions.

Using Passive Radar in Cable Operations

By Tom Williams — Active radar is a well known method to locate objects in the air and is based on sending a probing signal out and receiving reflections to determine distances and bearings to objects such as ships, aircraft, or UFOs. In military applications there is an undesirable side effect of a radar transmitter revealing itself to an enemy.

Emerging Optical Access Technologies for 10 Gbps + Internet

By Harj Ghuman — Cable operators are investigating how access networks can deliver 10 Gbps Internet and perhaps as much as 20 Gbps in the next 10 to 20 years to meet demand generated by 4K, Internet of Things (IOT), virtual/mixed/augmented (VR/MR/AR) reality and other applications.

DOCSIS® and Mobile Convergence

By Dr. Jennifer Andreoli-Fang — Some 20 years ago, I moved off college student housing where everything was provided for me, to attend graduate school and live in off-campus apartments. Like every other consumer, I signed up for cable broadband, landline telephone, and cellular phone service, all from different service providers.