GUEST AUTHOR

“Contactless” Customer Service

By Bill O’Donnell – We were fortunate when we got hit with what we did, and with the marketing tactics we employed, that we were able to actually deal with it because we started the quarter in the 55% range of self-installation. We were at about 70% when everything changed and we’re over 90% now for self-installation

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The Near Future of Latency

By CableLabs — One of the first efforts CableLabs engaged in was to address what is known as “buffer bloat,” increased latency caused by large packet buffers in cable equipment. This was initially addressed by providing controls to manage the size of the packet buffers, allowing a reduction in latency.

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IoT to Improve Emergency Services

By Chuck Chapman – There are several emerging technologies that will improve emergency management in cities and municipalities. These emerging technologies will better their service to their constituents and personnel through the deployment of Smart City solutions.

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Using Passive Radar in Cable Operations

By Tom Williams — Active radar is a well known method to locate objects in the air and is based on sending a probing signal out and receiving reflections to determine distances and bearings to objects such as ships, aircraft, or UFOs. In military applications there is an undesirable side effect of a radar transmitter revealing itself to an enemy.

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DOCSIS® and Mobile Convergence

By Dr. Jennifer Andreoli-Fang — Some 20 years ago, I moved off college student housing where everything was provided for me, to attend graduate school and live in off-campus apartments. Like every other consumer, I signed up for cable broadband, landline telephone, and cellular phone service, all from different service providers.

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Enabling the Next Wireless Generation

By Erik Gronvall — For years, mobile network operators (MNOs) have tried to deploy small cells to boost coverage and increase capacity. Deployments are limited because of the costs and MNOs end up going back to the macro site to increase capacity.

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5G Low Latency Requirements

By Ronan McLaughlin — 5G brings together a new radio (NR), and a cloud native 5G core (5GC) enabling a service-based architecture implemented as microservices deployed in containers. The 5G architecture also delivers a true separation of control plane (CP) and user plane (UP) functionalities, which enables advanced network slicing capabilities.

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