FEATURE Archives | Page 3 of 10 |

The Cable Operator’s Road to 10G

By Tom Cloonan and David Grubb – it should be clear that operators will have many technologies and many options from which to pick as they migrate forward towards 10G operation in the future.

A Preview of 10G Enabling Technologies

By Kinney Bacon – Cable operators need to start thinking about how they will distribute the 10 Gbps signal through the home network once 10 Gbps technology is available and offered as a service.

The GAP

By Ed Dylag – So, as you can see, the GAP specification will not only provide deployment streamlining through standardization and modularization, but also opens up a whole new group of opportunities to operators.

Preparing for Upstream Upgrades with Legacy CPE

By Dave Wachob – Changing consumer and business needs have greatly increased the need for additional upstream capacity, especially due to recent outbreaks of COVID-19. With the introduction and enhanced capabilities of DOCSIS 3.1, remotely configuring the modems to operate in the mid- (5 MHz to 85 MHz) or high-split (5 MHz to 204 MHz) return bands is relatively straightforward.

COVID-19 Learnings

By Jeff Finkelstein – Generationally each version of DOCSIS has given us between 8-10 years. I expect that DOCSIS 3.1 will last in many cases until 2030 or so. DOCSIS 4.0 and its possible follow-on releases have the potential to last to 2040 or a bit longer.

Managing the Bandwidth Surge

By John Ulm – Normally, day-time usage is much lower than peak evening hours, but that changed dramatically for the upstream. It hits its peak late morning and then stays there until almost midnight.

Connectivity and COVID-19

By Bill McFarland – Like other industries, carriers saw significant financial impact. New technologies can help in at least two areas: the costs of customer support and additional revenue from new services.

Protecting Our Network Heroes

Jim Walsh – The current pandemic will eventually be in our rearview mirror, but the consensus is that life will not revert to exactly what we previously knew. Working from home will continue at least part time for many employees based on statements from many major corporations.

“Contactless” Customer Service

By Bill O’Donnell – We were fortunate when we got hit with what we did, and with the marketing tactics we employed, that we were able to actually deal with it because we started the quarter in the 55% range of self-installation. We were at about 70% when everything changed and we’re over 90% now for self-installation

The Explosion of Telehealth has IT Infrastructure Playing Catch Up

By Theresa Dudley – A successful telehealth infrastructure also needs to be flexible and scalable enough to handle Internet of Things (IoT) integrations, wearables and increasing numbers of providers and patients using their personal devices to access telehealth.