OPERATION
SUBSCRIBER FIELD SERVICE EXPERIENCE OPTIMIZATION
CommScope WorkAssure® Arrival software notifies gives subscribers real time, visual updates on their service appointments. Key benefits of this product are:
- Reduced calls for technician arrival or follow-up
- Subscriber technician map tracking tool
- Increase sense of security with technician identification and photo
- Reduced “customer not home” appointments
- IVR, text or email communication options