Yeah Baby — Unmanaged DOCSIS Wi-Fi

By Brady S. Volpe – One billion dollars plus is spent yearly on residential unmanaged Wi-Fi accounts, according to CableLabs. You heard me right and I’m not quoting Austin Powers here. How is this possible? Okay, let’s review: Subscribers’ unmanaged Wi-Fi networks are causing a ton of customer service representative (CSR)

Read More

It’s all about Spectrum

By Jeff Finkelstein – Cable technologies across a diverse range of business fields where technology plays a significant part. While I would not label it strictly a technology-based problem, it is the basis of how many companies enhance their product sets by using new and advanced technologies to drive improvements to customer experience

Read More

Smart Energy

By Daniel Howard – I’ve been writing a lot lately about how the Energy 2020 program and the associated SCTE Energy Management Subcommittee (EMS) of the SCTE standards program are game changers, helping the cable industry monitor, manage and reduce energy consumption across the entire cable footprint.

Read More

SOS… Getting Help with the “Shiny Object Syndrome”

By Jeff Finkelstein – Cable technologies move fast, in many cases faster than other parallel service provider industries. From the start of cable technology deployments, we have seen incredible transformations in how we deliver services to our customers. Beginning with the days of forward only outside plant

Read More